Glue Machinery Corporation, in its sole and exclusive discretion, shall have the right to accept returns of item(s) from Buyer during the applicable Warranty Period. No item shall be returned, however, unless (i) Seller has issued to Buyer a written return authorization number, (ii) Buyer has a valid receipt for the item, and (iii) the Warranty Period has not expired. Buyer shall be responsible for any costs and expenses associated with the return of any item, including, but not limited to, any applicable shipping costs, restocking fees and any costs associated with the proper disposal of the returned items.
It is number eight on our terms and conditions page. The only change I made was putting our corporations name in place of the word seller. I do not believe we have a specific URL for returns. If you build the page for this what would be on it?
We will accept returns on defective product within the warranty period with an issued return authorization number.
LIMITED WARRANTY AND DISCLAIMERS: All equipment and goods are warranted by Glue Machinery Corporation to be free from defects in material and workmanship as follows:
- All items except electrical components and hot melt hoses for a period of six (6) months from date of shipment or one thousand (1,000) hours of use, whichever occurs first.
- All electrical components for a period of ninety (90) days from the date the equipment or goods were shipped, and
- For hot melt hoses for a period of six (6) months from date of shipment.
This warranty does not apply to equipment or goods which are, by the sole discretion of the seller, misused, abused, damaged from installation, or not used in accordance with seller’s instructions. Normal wear of equipment or goods is not included in this warranty.
Equipment or goods not manufactured by the Seller but supplied through the Seller shall carry the warranty of the original manufacturer.
Seller assumes no responsibility for the quality or performance of coatings, adhesives or other materials used with Seller’s equipment or goods.
Subject to the limitations set forth in these terms and conditions, Seller warrants that the item(s) sold to Buyer will, under normal use and service, conform to any specifications that are listed in this Agreement. Seller reserves the right to change any of its specifications, if applicable, at any time. The limited warranty set forth in this paragraph expires at the earlier of (i) six months after date of shipment or (ii) the period or shelf life specified in the applicable Technical Data Sheet (the “Warranty Period”). This limited warranty is the sole and exclusive warranty provided under this Agreement and extends only to the original Buyer from Seller and does not extend to any subsequent purchases or any other uses of any item sold hereunder. No claim against Seller, including but not limited to personal injury claims relating to any products, shall be allowed by any party other than the Buyer. NO OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, INFRINGEMENT, FITNESS FOR PARTICULAR PURPOSE OR OTHERWISE, SHALL EXIST IN CONNECTION WITH THE SALE OR USE OF ANY ITEM HEREUNDER. ADDITIONALLY, NO REPRESENTATION OR WARRANTY MADE BY ANY SALES REPRESENTATIVE OR SELLER WHICH IS NOT SPECIFICALLY SET FORTH HEREIN SHALL BE BINDING UPON SELLER. All claims under this warranty must be made in writing and delivered to Seller at the address listed in Seller’s invoice prior to the expiration of the Warranty Period or such claims shall be barred.
Glue Machinery Corporation and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on GlueMachinery.com for any purpose. Corresponding images and/or example photos depict professionals and should not be relied upon when operating any of the depicted machinery. Glue Machinery Corporation hereby disclaims all warranties and conditions with regard to this information, including implied warranties. The documents and related images published on GlueMachinery.com or other advertising materials could include technical inaccuracies or typographical errors. Glue Machinery Corporation reserves the right to make improvements and/or changes to GlueMachinery.com at any time.
The limited warranty provided for herein does not cover, and specifically excludes, material failure resulting from normal wear and tear, abuse, neglect, improper installation, faulty maintenance, accidental or intentional damage, damage from fire, floods, earthquakes or other acts of God, and/or defects resulting from seller’s compliance with Buyer’s specifications. Additionally, it is solely Buyer’s responsibility to test and determine the suitability of any item for any intended use, and although Seller may have recommended an item or developed an item at Buyer’s request, Buyer assumes all risk and liability whatsoever regarding the item’s suitability for Buyer’s or any other intended use.
Exchanges are at the sole discretion of Glue Machinery Corporation.
All adhesive sales are final. Due to the nature of adhesive materials and product handling requirements, we are unable to accept returns or issue refunds once an adhesive order has been processed or shipped.
Any items or transactions marked “Final Sale” or “All Sales Final” to include on quotations, estimates, or invoices are considered non-returnable and non-refundable. Please ensure that products meet your specifications prior to ordering.